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I just had my new roof installed! Looks terrific! Thank you to Jason & Kara for answering all my questions. The work crew was wonderful, finished in 1 day cleaned up everything! Tim and his crew kept me informed . I recommend you call Jason & Kara!
I just want to say hands down professional service and warm spirit. Traci approached me while I was walking my dogs and began to educate me about my roof! I had NO idea how the process worked and I had been saving up because I was told a roof would be About 10k. Long story short, I just thought she was amazing and a true class act. I am definitely Going to use her. I told her I was going to write this review because I appreciate her.
Aaron H with Horizon did a great job with our roof. Very professional and kept us informed on progress. He responded to any of our questions very quickly. The roof install was supervised the whole time and completed in a timely manner. We are very satisfied with the job they did!
I just want to express my biggest gratitude and satisfaction with Horizon Roofing team. This was a scary process as I never replaced my roof before but Horizon Roofing's team made it so much easier. What I liked the most in comparison with some other contractors that did jobs for my neighbors is how quick they are and quality of work, even though process with insurance and mortgage company was such torture I never felt pressured by Horizon Roofing team. I worked closely with Alvie and Jason and I have to say every question or concern that I had was addressed in timely manner but thats not all as great as these two guys are I have to mention friendliness of office staff and willingness to assist as well as GM, he went above and beyond to make sure everything was up to my satisfaction and never even made an attempt to challenge it which is true definition of customer service and you can tell he cares. Last but not least I must mention the subcontractors team they use for roofing and gutters (in my experience), these guys worked tirelessly in extreme heat with smile on their face and not for a second did they attempt to cut corners. This was a big gamble considering I was not as familiar with this company but I'm glad I chose them and anyone that might read this review in hopes to find an honest contractor that will do the job right look no further than Horizon Roofing in Monroe, GA you will not regret.
Thank you all for making this experience pleasant, I truly, truly recommend this company as well as Alvie and Jason, these guys are tireless.
Almost forgot, its worth mentioning I've recommended one of my neighbors and less than week later my referral check was in mail. Talk about honest company and staff, I was blown away!!!!
Five Star from start to finish -- professional, honest and superb service. We couldn’t have asked for a better experience. Paul knocked on our door six months ago to let us know he was here to help when we were ready. When we were ready – we called him (first impressions are important). He immediately came out, listened to us and then gave us options that best fit our needs. Warranty was a big issue to us and Paul made sure we understood what we were getting. Horizon did everything they said they would do. Installation crew – Five Star as well. Tim and his team were on top of everything. He called and explained the process on his end, showed up when he said and finished when he said. Courteous, polite –respectful of my property. We couldn’t have asked for anything else. My house looks great! My advice – if you need a roof – call Horizon – call Paul Squires.
Paul S. and his co-worker came out and were thorough and courteous. Will use again
Couple delays to start but .misty and gabe came through.made everyrhing right and the job looks fantastic...very happy.
Quick, fast, and professional work. We love our new roof and their sales Agent Jake was very reliable, easy going, and friendly. I loved that they finished the roof and cleaned up all in one day... Great Roofing Company !!
Had 2 roofs put on today by Horizon Roofing in Monroe GA. Tiffany and the gang went above and beyond. Efficient and effective service. Showed up when they said that they would and completed the job on time. Excellent warranty.
Thank you Phyllis for your review.
What a wonderful company to deal with. Chase stood by us from beginning to end. Our process was not the easiest and he never wavered and fought for us. The crew that put the roof on was great. Hunter was wonderful and always available for any questions I had. Our roof looks spectacular and so does my yard. I have yet to find and remnants of a roof being put on. We are extremely happy with the whole process. Thanks again!!!!
We are happy to hear about your experience with us.